Saturday 18 April 2020

How to cope with the industry's competition?

Each company has competition – explicitly as well as indirectly. And how are you going to handle rivalry in the industry?

This is a hot debate in many social media groups. Recently, on this very question, I noticed a thread on Alignable that garnered over 1,100 comments. Several individuals entered the bandwagon and you shouldn't care about the noise and instead concentrate on keeping the client satisfied.

I concur and oppose.

I'm going to add some pushback too, but I don't think that's enough.

There are, in my experience, many approaches you may and can handle the rivalry. When a company owner you need to realize how distinct you are from your rivals and you can express it effectively.

Therefore, consumers will not realize what the distinction in choosing you or 20 other innovative firms like yours is. And when this occurs people sometimes make their decisions on shallow grounds.

My advice, then, is: # 1. Let the rivals know.
When you research your rivals search for potential market prospects. Through looking at the sales, prices, advertising and communication strategies the rivals are using you will know a lot about purchasing habits and customer behaviour.
How can you enhance your company, or bring it up to level?

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Think Blockbusters. Sadly, they did not take the attitude to their rivalry to note the purchasing behaviour really improved. Consumers often tended to get quick exposure to watch films the way Netflix gave them.

If Blockbusters added that they may also have been in the competition with Netflix and other competitors in the market such as Amazon, YouTube Red and others to their service offers.

What do you deal with the major box shops, then? How do you challenge the "big boys?" "This is a huge subject, but ... # 2 is one tip. Don't think the large box retailers can't survive.
You may not perform the same amount of business they would perform at home, but you will be able to build out a dedicated niche audience and create a prosperous local company anyway.

Find a main location you can set apart from the major box shops. I would talk something on how you should stick out here and distinguish yourself.

#3. Worry about it. Think through rivals might potentially build better future partners for the joint venture/affiliate.
Perhaps your company is only excelling in one or two service lines and any other offerings you provide might be the source of 80 percent of your headaches. Why not team up with another company, as strategic referral partners, you can spread it around. Therefore, you will rely on your low downtime offerings and remove several needless distractions along the way.

# 4. No. Using the rivals as assets rather than as liabilities.
If the rivalry makes you feel depressed and lost then they are a liability. However, if you know how to use your rivals to help you identify the WOW factor, then they can become an opportunity for your market.

You try to pin down the one key messaging that expresses the overall WOW value so when it comes to explaining the similarities in a certain product or service that you and the rivals deliver, you may have several selling points.

Getting to become one of their customers is also the perfect way to test the strategic choices. Without understanding just what it is like to do business with any of your rivals, it is challenging to build your own selling proposition, so do your due diligence in researching your rivals from a customer viewpoint.

Whenever I do this I also consider important information that you just don't learn by reading the web sites and publicity materials of your rivals.

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